Privacy Policy

Nicholls Spinal Injury Foundation is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to the 27 Old Gloucester Street, London, WC1N 3AX.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

Who are we?

We are Nicholls Spinal Injury Foundation (nsif), the dedicated funder of research at the forefront of treating paralysis caused by spinal cord injury. We are classed under the GDPR regulations as a data controller. That means we decide how your personal data we receive is processed and for what purpose. nsif is a registered charity, no. 1107671. The registered address is 27 Old Gloucester Street, London, WC1N 3AX.

How do we collect information from you?

We may at times ask you to supply personal information via this website, for example when you sign up to the newsletter, complete a registration form or make a donation. Personal information is anything that enables us to identify you in some way, such as your name and contact information, including an email address. If you supply us with this information, we are legally bound by GDPR to ensure that we only use this information for the purpose for which it was requested and that all such data is held securely.

What type of information is collected from you?

The personal information we collect from you is used to provide you with information, services or products you have requested and for administration purposes. We also use this information to further our charitable aims, including updating you on scientific developments, fundraising activities and delivery of services.

We do not disclose personal information for direct marketing purposes. However, we may need to disclose your information if required to do so by law.

You may unsubscribe from our communications at any time by contacting us on or clicking the unsubscribe button on our newsletters or events mail-outs.

How is your information used?

We may use your information to:

• Process a donation that you have made;

• Seek your views or comments on the activities the charity carries out;

• Send you communications which you have requested and that may be of interest to you. These may include newsletters, research updates, information about campaigns, appeals, and other fundraising activities;

• Activities, promotions of our associated companies goods and services;

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations, for example the collection of Gift Aid. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you may hold with us.

What is our legal basis for processing your personal data?

Our lawful basis for processing your general personal data under article 6 of GDPR must fall under one of the categories below. In the charity’s case it will most often be consent and legitimate interest.

Consent:                         We will directly ask for your consent to process data.

Contract:                            Processing is necessary due to the fulfilment of a contract.

Legal Obligation:         Processing is necessary to comply with the law.

Vital Interest:                  Processing is necessary to save or protect an individual’s life.

Public Tasks:                    Processing is necessary to perform a public interest in official functions. (Primarily applies to governmental                                                                               agencies/entities.)

Legitimate Interests:   Processing is necessary to the legitimate interests of an organisation or a third party affiliate.

Who has access to your information?

It is important to note:

• We will not sell or rent your information to third parties.

• We will not share your information with third parties for marketing purposes.

When you are using our secure online donation pages, your donation is processed by a third-party payment processor, CAF (Charities Aid Foundation) Donate, who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

How you can access, update or delete your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at, or write to us at Nicholls Spinal Injury Foundation, 27 Old Gloucester Street, London, WC1N 3AX.

You have the right to ask for a copy of the information nsif holds about you free of charge however we are a tiny team so may have to charge a small fee when dealing with excessive, repetitive or unfounded requests to simply cover the administrative cost of providing the information.

We are legally obliged to get this information to you within one month unless the information required is complex or numerous, in which case the deadline may be extended to three months.

Under Article 17 of the GDPR individuals have the right to have personal data erased. This is also known as the ‘right to be forgotten’. If this the case, please email us at, or write to us at: Nicholls Spinal Injury Foundation, 27 Old Gloucester Street, London, WC1N 3AX. Once we receive this request, we are legally obliged to do this within 30 days.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. We’ve implemented physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss. Your information will not be passed or sold onto third parties for marketing purposes.

Unfortunately the transmission of non-sensitive details, such as email addresses, via the internet and by email can never be guaranteed to be 100% secure however, once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies’

A cookie is a small data file that is downloaded from a website onto your computer hard drive. A cookie allows us to recognise that you have used the site before but will not contain any other personal data.

The nsif website uses Google Analytics to help us understand how people are using the site, what information they are accessing and engaging with and so enables us make our site meet the needs of the user. Cookies help us to understand how we can improve our services to our clients and supporters. This data does not include personally identifiable information. You can view the Google Privacy Policy here:

If you do not want cookies to be stored on your PC you can adjust your privacy settings. All browsers allow you to manage these settings, which are usually found under the “Preferences” or “Tools” menu. Please note that changing browser settings could impact your user experience on the website.

You can find out more information about individual browser settings at

Links to other websites

Our website may contain links to other websites run by other organisations. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.

Please be aware that advertisers or Web sites that have links on our site may collect personally identifiable information about you.

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission before providing us with personal information.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Review of this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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